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Frequently Asked Questions

What if I already have a website?
A Member Manager solution can be inserted ‘alongside’ your existing website. There are a few ways in which this can happen. You can reference the desired functionality from your existing site (either in a frame or using a new window), or you could move your existing site into a Member Manager solution. The first is akin to a member extranet, the second is a fuller integration.

What happens to all our current member data and systems?
During the implementation of a Member Manager solution we will spend some time looking at current data and importing it into the system. We may also provide some advice on what data is useful from an online marketing perspective if needed. Member Manager solutions can hold a variety of data and fields, some of which needs to be structured correctly to allow the system to automate member and events management processes.

How long does it take to implement the system?
Implementation time varies according to the complexity of your implementation and the technology platform that is most appropriate for your needs.

What software and hardware do I need to have to use Member Manager?
Member Manager solutions are fully hosted online applications, this means that you need minimal software (which you almost certainly already have). You need an internet connected PC or MAC and an up to date internet browser…. Nothing else!

Can I see an example of Member Manager in action?
Yes – if you contact Lcubed they can arrange a demonstration for you. They will ask you a few questions about your member organisation and give you some advice on using the system.

What if I already have an email marketing system?
You do not have to use (or pay for) all of the functional areas of Member Manager, if you already have one of the functional areas covered. The system is modular so you can select which elements you need. Some of the functions are however tied together, please contact Lcubed for more information.

How do I get started?
Easy! Contact Lcubed who will arrange anything you need.

Can I talk to a real person about our organisations needs?
Yes you can you can call Lcubed on 1300 LCUBED (from within Australia) or + 61 3 9600 0246 (from overseas).